RETURN AND EXCHANGE

 

 

 

For your satisfaction, we accept exchange clothes with a condition:

- if the goods are not in accordance with your order
- if something goes wrong in our manufacture

 

Exchange of goods is valid for 1 week after delivery of goods, of course, on condition of receipt in its original condition with price tag intact ( All merchandise must be unworn, unused and in original condition and original packaging).

 

We promise to resolve any case returns within 2 days of receiving the parcel.

Simply contact us via email: ilovespotlight@gmail.com or leave a message in our contact page

 

No cash refunds are allowed for all returned goods except for incorrect item sent.

 

Shipping and handling costs are not refundable. Customer will be responsible for all shipping & re-shipping charges for exchanges or returns.

 

There are no refunds and exchanges on accessories, and bags.

 

If the goods are exchanged there is no stock then you can exchange with other goods for the same price or a price above the previous item.

 

The returned goods are your responsibility until They reached our office.


Contact us immediately for exchange of goods and we will immediately give our office address for delivery.


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